Contact Information

Address

3 Bryant Ave, Roslyn,
NY 11576, USA

Business Hours

Mon - Sat: 10:00 AM - 7:00 PM
Sunday: Closed

Send Us a Message

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Thank you for reaching out! Our support team will get back to you within 24 hours during business days.

Frequently Asked Questions

How do I book a personal styling appointment?

You can book a personal styling appointment by visiting our Contact page and filling out the form, calling us directly at +1 (575) 312-3117, or emailing us at support@thedresserinc.org. Our team will respond within 24 hours to confirm your appointment and discuss your styling preferences.

What is your return policy?

We offer a 30-day return policy on all unworn and unaltered items with the original tags still attached. To initiate a return, please contact our support team with your order number and we will provide you with return instructions. Refunds are processed within 5-7 business days after we receive the returned item.

Do you offer gift cards?

Yes, we offer digital and physical gift cards in various denominations. Gift cards can be purchased in-store at our Roslyn location or by contacting our team. They make the perfect gift for anyone who loves fashion and personal styling services.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also contact our support team with your order number and we will provide you with the latest shipping status.

What brands do you carry?

We carry a curated selection of both established and emerging fashion brands. Our collection includes designer labels, contemporary brands, and exclusive boutique finds. Visit our store or contact us to learn about our current inventory and featured designers.

How do I delete my account?

To delete your account, please send an email to support@thedresserinc.org with the subject line "Account Deletion Request" and include your registered email address. Our team will process your request within 48 hours and send you a confirmation once your account and associated data have been permanently removed.
Response Time: We typically respond within 24 hours during business days. For urgent matters, please call us directly.